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Original KB number: 3206915

Feb 21, 2015 Question is the title. I know the synced mail is under. Macintosh HD Users russ.haecker Library Mail V2 Various Mail Folders for Gmail, Exchange/Office365, etc.but when I examine. 'Outlook is Offline' - Outlook for Mac with Office 365 subscription When I try to to download the Outlook app for my mac and log in, I get the message 'your account can use Outlook in offline mode, which doesn't allow sending or receiving email.

• Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac. Before you can install Microsoft 365 or Office 2019 you need to associate it with a Microsoft account, or work or school account. If you have an Office for home product and bought Office at a retail store or online store, but don't have a Microsoft account, it's.
• Office for Mac that comes with a Microsoft 365 subscription is updated on a regular basis to provide new features, security updates, and non-security updates. The following information is primarily intended for IT professionals who are deploying Office for Mac to the users in their organizations.

Symptoms

When Microsoft Outlook 2016 for Mac connects to a Microsoft 365 account, Autodiscover is redirected from HTTP to HTTPS, and you may receive a warning message that resembles the following:

Outlook was redirected to the server Autodiscover-s.outlook.com to get new settings for your account user@domain.com. Do you want to allow this server to configure your settings?
https://autodiscover-s.outlook.com/autodiscover/autodiscover.xml
Click Allow only if you fully trust the source, or if your Exchange administrator instructs you to.

When this warning message occurs, you may select Always use my response for this server and then select Allow in order not to be asked about this specific server again for this Outlook 2016 for Mac profile.

You or administrators may want to suppress the initial warning message. This article contains information about how to do this.

Office 365 With Outlook For Mac Catalina

Resolution

Install the December 13, 2016 update for Outlook 2016 for Mac (version 15.29.0) or a later update, and then follow the steps to configure the Outlook 2016 for Mac Autodiscover redirect warning behavior when you connect to Microsoft 365.

For information about this update or to download the Outlook update package, see:

1. Quit Outlook if it's running.

2. Open Terminal using one of the following methods:

   • With Finder as the selected application, on the Go menu select Utilities, and then double-click Terminal.
   • In Spotlight Search, type Terminal, and then double-click Terminal from the search results.

3. Enter the following command in the Terminal window, and then press Enter.

4. On the Terminal menu, select Quit Terminal.

More information

The TrustO365AutodiscoverRedirect preference can be configured to use the following values:

Office for Mac that comes with a Microsoft 365 subscription is updated on a regular basis to provide new features, security updates, and non-security updates. The following information is primarily intended for IT professionals who are deploying Office for Mac to the users in their organizations.

Office 365 With Outlook For Mac Desktop

Note

• Starting with Version 16.21, Microsoft Teams will be installed by default for new installations if you're using the Office suite install package. For more information, see Microsoft Teams installations on a Mac.
• For security reason, Microsoft has deprecated the use of SHA-1. Learn more
• Starting with the 16.17 release in September 2018, this information also applies to Office 2019 for Mac, which is a version of Office for Mac that’s available as a one-time purchase from a retail store or through a volume licensing agreement.
• The update history information for version 16.16 and earlier also applies to Office 2016 for Mac, which is also a version of Office for Mac that’s available as a one-time purchase. Older versions up to and including 16.16 can be activated with an Office 2016 for Mac volume license. You can’t activate version 16.17 or later with an Office 2016 for Mac volume license. For information about Office 2016 for Mac releases from September onward, see Release notes for Office 2016 for Mac
• For information about the features, security updates, and non-security updates that are included in a given release of Office for Mac, see Release notes for Office for Mac.
• If you want early access to new releases, join the Office Insider program.

Most current packages for Office for Mac

The following table lists the most current packages for the Office suite and for the individual applications. The Office suite includes all the individual applications, such as Word, PowerPoint, and Excel. All packages are 64-bit only. The build date is listed in parentheses, in a YYMMDD format, after the version number. The install package is used if you don't have the application already installed, while the update package is used to update an existing installation.

To view release notes, see Release notes.

October 13, 2020

Version 16.42 (20101102)

Office 365 With Outlook For Mac

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Release history for Office for Mac

Outlook For Mac With Office 365

The following table provides release history information and download links for Office for Mac. The table is ordered by release date, with the most recent release date listed first. The build date is listed in parentheses, in a YYMMDD format, after the version number. All releases after August 22, 2016 are 64-bit only. All releases prior to August 22, 2016 are 32-bit only.

Note

Download links are only provided for the most recent releases.